Refund policy

At Prime Styles, customer satisfaction is important to us.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition.
  • Tags and original packaging must be intact.
  • Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

  • Sale or clearance items
  • Gift cards
  • Personalized or custom-made products
  • Items damaged due to misuse

Refund Process

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Return Shipping

  • Customers are responsible for return shipping costs unless the item received is defective or incorrect.
  • Original shipping charges are non-refundable.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at [Your Email Address] with photos of the issue.

Exchanges

We replace items only if they are defective, damaged, or the wrong item was sent.

Contact Us

Email: supprot@primestyles.com