Return & Refund Policy
Returns
We accept returns within 14 days of delivery under the following conditions:
- Items must be unused, unassembled, and in original packaging
- All original parts, accessories, and documentation must be included
- Proof of purchase or order confirmation is required
Returns that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
The following items are not eligible for return:
- Clearance or final sale items
- Customized or special-order furniture
- Products that have been used, assembled, or damaged after delivery (unless caused by shipping)
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.
- Approved refunds will be issued to the original payment method
- Refund processing time is typically 5–10 business days depending on your payment provider
- Original shipping charges are non-refundable, unless the return is due to a defective, damaged, or incorrect item
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging. We will work quickly to resolve the issue by offering a replacement, repair, or refund where applicable.
Return Process
To request a return, please contact our support team with your order details: